Our values are in line with the British Association of Social Work (BASW) and are embedded in our core operations, as well as being at the heart of our organisation:
Service users and stakeholders have full peace of mind, knowing that we not only maintain, but can be held accountable to these values.
We do this in the following ways:
We take pride in our commitment towards excellence. This relates to our ability to deliver a consistently excellent service that exceeds expectations, as well as the high-level outcomes achieved by service users.
We aim to create a genuinely inclusive workplace with a diverse culture that is celebrated and where colleagues and service users feel they are valued and respected. For us, inclusion is about engaging the uniqueness, talents, beliefs, backgrounds, abilities and ways of working of all our colleagues and service users, enabling them to fulfil their individual potential.
We ensure that there is transparency and professionalism in all that we do.
Our services are all of a high standard. We focus on supporting people to achieve their goals, ensuring that our services are run in a professional, effective and efficient manner, meeting each person’s individual needs.
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Service User Engagement
We provide opportunities for our staff and service users to work together to design and deliver services, both bringing something unique and valuable to what we do and enabling us to deliver better, more innovative services.